Returns & Exchanges

At Redragonshop, we stand by the quality of our gaming peripherals and offer a 30-day return window for items in original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for refunds or replacements.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at support@redragonshop.com with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).

• 2.
  Package Your Item

  Securely pack the product in its original packaging, including all cables, manuals, and accessories that were included in the initial shipment.

• 3.
  Ship the Product

  Affix the provided shipping label or use a trackable shipping service to send the package back to our designated fulfillment center.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund to the original payment method within 5 to 7 business days.